General Training Reading 2025-03 Test 1 — IELTS General Training Reading Practice Test with Answers

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Types of Employee Training

There are a number of different types of training we can use to engage an employee. The training utilised depends on the amount of resources available for training, the type of company, and the priority the company places on training.

A. Technology Training: Depending on the nature of the work, technical training will be required. Technical training is a type of training meant to teach the new employee the technological aspects of the job. In a retail environment, technical training might include teaching someone how to use the computer system to ring up customers. In a sales position, it might include showing someone how to use the customer relationship management (CRM) system to find new prospects. In a consulting business, technical training might be used so the consultant knows how to use the system to input the number of hours that should be charged to a client.

B. Quality Training: In a production-focused business, quality training is extremely important. Quality training refers to familiarising employees with the means of preventing, detecting, and eliminating non-quality items, usually in an organisation that produces a product. In a world where quality can set your business apart from competitors, this type of training provides employees with the knowledge to recognise products that are not up to quality standards and teaches them what to do in this scenario.

C. Skills Training: Skills training includes proficiencies needed to actually perform the job. Most of the time, if the skills training is given in-house, it can include the use of a mentor.

D. Soft Skills Training: The fourth type of training is called soft skills training. Soft skills refer to personality traits, social graces, communication, and personal habits that are used to characterise relationships with other people. Many difficulties within organisations are due to a lack of soft skills, or interpersonal skills, not by problems with the business itself. As a result, Human Resources and managers should work together to strengthen these employee skills. Soft skills training can be administered either in-house or externally.

E. Professional Training: In some jobs, professional training must be done on an ongoing basis. Professional training is a type of training required to be up to date in one's own professional field.

F. Team Training: The goal of team training is to develop cohesiveness among team members, allowing them to get to know each other and facilitate relationship building. We can define team training as a process that empowers teams to improve decision-making, problem solving, and team-development skills. It can often occur after an organisation has been restructured and new people are working together, or perhaps after a merger or acquisition.

G. Safety Training: Safety training is a type of training that ensures employees are protected from injuries caused by work-related accidents. Safety training is very important for organisations that use chemicals or other types of hazardous materials. Safety training also includes evacuation plans, fire drills, and workplace violence procedures.

H. Managerial Training: After someone has spent time with an organisation, they might be identified as a candidate for promotion. When this occurs, managerial training might be required. Topics might include those from the soft skills section, such as how to motivate and delegate, while others may be technical in nature. The goal of this training program is to increase productivity, one of most organisations' core values.

Questions 1–7: Matching information

Which section of information mentions the following information? Write the correct letter, A-H.

1
If this type of training is done inside the company, the assignment of an internal tutor can help the process.
2
This type of training can increase a company's output and efficiency.
3
This type of training needs to be a continuous process.
4
This type of training often depends on the type of job the employee has.
5
This type of training is common after a company has been reorganised.
6
Employees without this type of training can often cause problems within companies.
7
This type of training allows employees to measure products against pre-set standards.

School Departure Procedures

School staff will supervise the students' departure from school in accordance with the procedures outlined below.

Staff Supervision

All teachers are responsible for the dismissal of their classes. Teachers will see that each student is released in accordance with procedures designated by the parent/guardian on the School Dismissal Form. If any teacher is not able to supervise during students' departure, another member of staff will be appointed. Students enrolled and participating in an after-school activity will go from their classrooms to the cafeteria, gym, classroom or other designated area, where appropriate personnel will take attendance. Except for after-school activity participants, the playground will not be monitored or supervised after school hours. All children not enrolled in the after-school activity program should either go directly home, into vehicles picking them up or to their assigned buses, and are not to play on school grounds without parental supervision.

Any child who ordinarily is picked up at school by an adult will be sent or brought to the main office if the adult fails to collect the child at dismissal. They should not leave school grounds.

Pick-up / Parking Procedures

Drivers must comply with designated school drop-off/ pick-up and parking procedures. Please park in the parking lot adjacent to the school or on the streets surrounding the school.

Parental Authorization for Each Student's Dismissal Procedure

Parents/guardians will be required to submit a School Dismissal Permission Form, to inform the school administration of the dismissal procedure to be followed for each student. Options will include:

Dismissal by the teacher, with permission to walk off school grounds

Dismissal by the teacher to a designated area outside the school building to await pick-up (areas to be specified by each school);

Ride home on the school bus, with dismissal by the bus driver at the student's designated bus stop;

Dismissal to an after-care program/after-school activity;

Exchange of custody between the school and a designated adult (ID REQUIRED) at a designated area within the school building.

Questions 8–14: True/False/Not Given

Do the following statements agree with the information given in the text? Write TRUE if the statement agrees with the information, FALSE if the statement contradicts the information, NOT GIVEN if there is no information on this.

8
This document provides guidelines for school employees.
9
If a teacher is absent, a different teacher will take care of the children's departure.
10
Children not enrolled in after-school activities cannot play on school grounds after school.
11
If you are late to pick up your child, you will find them at the main office.
12
There is a parking lot for parents driving their kids to or from school.
13
Parents should talk to the school's administration to inform how their kids will go home.
14
If you are picking up your niece or nephew, you will need to show an ID.

How to Become a Great Leader

Stepping into a new management role can be unnerving. Here's how to inspire your team: Set the tone of your leadership style from the outset. Be confident, self-assured and respectful with everyone you meet. Speak as you want to be spoken to, and remember to listen. The first few weeks is when people develop their perceptions of you, so work hard to earn their trust. This will be key to effective change and progress.

Part of a leader's brief is to set bold goals. They could take years to achieve, but they need to be specific enough that everyone in the organization understands them, buys into them and is willing to work together to achieve them. Don't do everything yourself. Great leaders surround themselves with talented individuals and they should trust them to make things happen. If things need changing, tell people and involve them in making the changes by participating in the design of a new strategy. If the team is too cautious to embrace change, give them one more chance but be clearer about what you want.

Stamp out the 'them and us' culture. In many organizations, employees feel distant from senior management. The message must be plain: we all work together, but leaders need to work hard to ensure this filters through to everyone in the organization.

Allow time for innovation. It's important to give staff time to come up with new ideas and solutions that will fix new problems. However, be clear that a decision is expected; set a time limit and stick to it. It is likely that the formula that makes the business you are managing successful will have been created many years ago - but it's important to remember how the business started. Honor those early pioneers and instill a sense of pride across the organization.

Leaders need to accept that some risk may be required if the situation calls for it. Playing it safe is never a good business rule, and leaders must make sure their business stays ahead by being prepared to act quickly. Show you are passionate and enthusiastic. People spend a large part of their lives working for an organization, and having a leader who is genuinely thrilled about its future is hugely inspiring.

Questions 15–21: Sentence completion

Complete the sentences below. Choose ONE WORD ONLY from the text for each answer.

15
Initially, a leader needs to focus on gaining the ........ of the staff.
16
A leader should decide on ........ what their staff are happy to fulfill.
17
Leaders should involve their staff in the process of producing a different ........ .
18
If tricky issues arise, leaders should give staff the space to find ........ to them.
19
Leaders need to encourage their staff to feel ........ in the past achievements of the company.
20
It is important for leaders to agree to a certain degree of ........ when necessary.
21
If leaders find the ........ of the company exciting, their staff will be more motivated to work hard.

Health and Safety Rules

Follow these simple rules to safely enjoy your experience at the Wildlife Park.

You are advised to read carefully the safety instructions on the back of your ticket; these include all fire exits and first aid stations.

Children under the age of nine must be accompanied by a fee-paying adult.

— Never touch any animals unless accompanied by a park ranger on a guided tour.

Guests are reminded that it is strictly forbidden for any animals to be given food or drink under any circumstance, unless on a guided ranger tour.

If on a guided ranger tour, after feeding animals, it is essential to thoroughly wash hands with the professional cleaning materials provided.

Food and drink brought into the park by visitors can only be enjoyed in the marked picnic areas.

It is a requirement that all uneaten food items are disposed of in the yellow bins provided. Alternatively, you are required to take them away with you.

If medical attention is required, please notify the nearest available park ranger, or use one of the numerous emergency phones that are highly visible (in purple).

Double gate entrance points are to be used one gate at a time. (When one gate is open, the other gate has to be closed, to prevent animals escaping from their enclosure).

Place all recyclable litter in the marked purple circular bins, and other litter can be discarded in the brown square bins located beside them.

Upon hearing the park fire alarm, follow the signs and immediately walk to the nearest fire exit.

It is essential to then remain in the fire assembly point outside of that exit gate.

— Running is not allowed in the park at any time, as it can be both hazardous and distracting.

Mobile phones must be set to a low ringing tone at all times so as not to panic any of the animals.

Flash photography is not welcomed in the park when photographing animals.

Questions 22–27: Note completion

Complete the notes below. Choose NO MORE THAN THREE WORDS from the text for each answer.

22. Young children are welcomed into the park provided that they are supervised by a ________

23. Apart from when under official guidance, the giving of edible items to any animals is ________

24. The touching of animals can only happen on a ________

25. If guests do not use the colored bin for disposing of their food waste, they have the option to ________

26. If medical assistance is required, one can approach a staff member, or one can find one of the plentiful ________

27. Next to the square brown trash cans, in the round ones available, people are supposed to dispose of their ________

Skyscraper Farming

With a predicted global food crisis, a group of scientists advocates an innovative alternative to conventional farming that could radically transform food production.

Today's environmental scientists are in no doubt that the world's resources of fertile soil are rapidly deteriorating, and new land for agriculture is becoming increasingly sparse. Intensive farming, urbanization, desertification, and sea-level rises are all putting growing pressure on the planet's agricultural land and food supplies. Currently, 24% of the world's 1.5 million hectares of cultivated land has already undergone human-induced soil degradation, particularly through erosion, according to a recent study by the UK Government Office for Science.

The global population is expected to exceed nine billion by 2050—up by a third from today's level—and studies suggest that food production will have to increase by 70% if we are to feed all those new mouths. This means scientists must develop new ways of growing crops to avoid a humanitarian crisis. Indeed, UK Food and Agriculture Organization figures suggest that the number of undernourished people is already growing. With escalating climate change, crop yields in many areas have been affected.

With this in mind, some scientists and agricultural experts are advocating an innovative alternative to traditional farming. Skyscrapers packed with shelf-based systems for growing vegetables on each story—known as 'vertical farms'—could hold the key to revolutionizing agriculture. Columbia University professor Dickson Despommier claims that vertical farming could boost crop yields many times over. A single 20-story vertical farm could theoretically feed 50,000 people, according to Despommier. If implemented, 160 skyscraper-sized vertical farms could feed New York City, while 180 would be needed for London, 289 for Cairo, and 302 for Kolkata.

It's a compelling vision and one that has already been implemented in Asia, albeit on a smaller scale. "But there are problems, such as initial investment and operating costs being too high," says a spokesman for Japan's Ministry of Agriculture. Nevertheless, Tokyo-based mushroom producer Hokuto Corporation is an example of how vertical farms can be profitable. With 28 vertical mushroom farms operating across the country, it produces about 68,000 tons of mushrooms annually. Vertical mushroom farms have more advantages than ground-level farms, including cost-effectiveness and reduced greenhouse gas emissions.

And the impact of vertical farms could extend beyond feeding established urban populations. Despommier sees them as being capable of helping centers of displaced persons, such as refugee camps, in much the same way that Mobile Army Surgical Hospital (MASH) units are deployed in emergencies. "Developing an emergency-response system for crop production inside specially constructed modular and highly transportable greenhouses would allow for humanitarian interventions, at least for refugees that are forced out of their countries by political turmoil," he says. "If you have three or four stories of food already growing somewhere, they could become mobile units that could be picked up by helicopters and dropped into the middle of a crisis zone. The food would be ready to pick and eat. It could be designed to supply people with all the nutrition they need to make it through the crisis."

But it isn't only about increasing food production, Despommier is concerned about the harm that farms have done to the world's landscape over a relatively short period, particularly the elimination of hardwood forests. 'Farming is only 12,000 years old.' He points out, 'We have been a species for over 200,000 years. Producing food in tall buildings will allow us for the first time to feed everyone on earth and still return land to its original ecological function.' Natalie Jeremijenko, associate professor at New York University, agrees. "The challenge that we have now is how we can design urban agriculture systems that not only reduce food miles but also improve the world's ecosystems." she says. By significantly reducing the amount of land required for food production, vertical farms could help to enrich biodiversity. According to Jeremijenko, this can, in turn, help to improve the productivity of conventional farms, as the health of agricultural land is often tied to the health of the surrounding ecosystems. Furthermore, vertical farming could dramatically cut the utilization of fossil fuels and also reduces geopolitical tensions in countries where poor farming conditions cause conflict and malnutrition.

Questions 28–33: Matching headings

Choose the correct heading for each paragraph from the list of headings below. Write the correct letter i-ix.

List of Headings

i. Potential production capacities of vertical farms

ii. Opposition to new ideas about food production

iii. A successful application of vertical farming technology

iv. The potential to provide urgent relief

v. The original inspiration for vertical farming

vi. Various environmental benefits of vertical farming

vii. An increasing problem for farmers worldwide

viii. A return to traditional farming methods

ix. A rising demand for food

28
Paragraph A
29
Paragraph B
30
Paragraph C
31
Paragraph D
32
Paragraph E
33
Paragraph F

Questions 34–36: Short answer

Choose NO MORE THAN THREE WORDS for each answer.

34
A UK government study found that ........ is a significant factor contributing to worldwide levels of soil degradation
35
Disadvantages of vertical farming projects include the expense of setting them up, as well as their high ........ .
36
........ could potentially be used to take vertical farming facilities to areas where there is a critical food shortage

Questions 37–40: Matching

Look at the following statements and the list of people below. Match each statement with the correct person, A, B, or C. NB you may use any letter more than once LIST OF PEOPLE A Dickson Despommier B Ted Yamanoko C Natalie Jeremijenko

37
Vertical farming can have financial benefits.
- A. Dickson Despommier
- B. Ted Yamanoko
- C. Natalie Jeremijenko
38
Traditional farming has had a negative effect on the natural world
39
Vertical farming could dramatically increase world food production.
40
Traditional farms may benefit from the wider use of vertical farming.

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1. C
The passage says that skills training can include the use of a mentor if given in-house, which means inside the company.
2. H
Managerial training aims to increase productivity, which means it can increase a company's output and efficiency.
3. E
Professional training is described as a type of training required to be up to date in one's own professional field, and it must be done on an ongoing basis, meaning it is continuous.
4. A
Technology training depends on the nature of the work, so it often depends on the type of job the employee has.
5. F
Team training is often used after an organisation has been restructured, which means after a company has been reorganised.
6. D
The passage says many difficulties within organisations are due to a lack of soft skills, so employees without this training can cause problems.
7. B
Quality training teaches employees to recognise products that are not up to quality standards, so it allows them to measure products against pre-set standards.
8. TRUE
The passage describes procedures for school staff, so it provides guidelines for school employees.
9. NOT GIVEN
The passage says another staff member will be appointed if a teacher cannot supervise, but it does not specifically say this will be for children's departure, so the answer is NOT GIVEN.
10. FALSE
The passage says children not in after-school activities should go home or to their bus, but it also says they are not to play on school grounds without parental supervision, not that they cannot play at all.
11. TRUE
If an adult fails to collect a child, the child will be sent or brought to the main office, so if you are late, you will find them there.
12. TRUE
The passage tells drivers to park in the parking lot adjacent to the school, so there is a parking lot for parents.
13. FALSE
Parents are required to submit a form, not talk to the administration, to inform the school about dismissal procedures.
14. TRUE
The passage says exchange of custody with a designated adult requires ID, so if you are picking up your niece or nephew, you will need to show an ID.
15. trust
The passage says you must work hard to earn the staff's trust in the first few weeks.
16. goals
Leaders must set bold goals that everyone understands and is willing to work together to achieve.
17. strategy
Leaders should involve staff in making changes by participating in the design of a new strategy.
18. solutions
Leaders should allow time for innovation so staff can come up with new ideas and solutions to problems.
19. pride
Leaders should honor early pioneers and instill a sense of pride across the organization.
20. risk
Leaders need to accept that some risk may be required if the situation calls for it.
21. future
The passage says having a leader who is genuinely thrilled about the company's future is inspiring for staff.
22. fee paying adult
Children under nine must be accompanied by a fee-paying adult to enter the park.
23. strictly prohibited
It is strictly forbidden for any animals to be given food or drink unless on a guided ranger tour.
24. guided ranger tour
Never touch any animals unless accompanied by a park ranger on a guided tour.
25. take them away
All uneaten food items must be disposed of in yellow bins or taken away with you.
26. emergency phones
If medical attention is required, you can notify a park ranger or use one of the numerous emergency phones.
27. recyclable litter
Recyclable litter should be placed in the marked purple circular bins next to the brown square bins.
28. vii
Paragraph A is about the loss of fertile soil and pressure on agricultural land, which matches heading vii: 'The loss of fertile land.'
29. ix
Paragraph B discusses the need to increase food production for a growing population, matching heading ix: 'The need to increase food production.'
30. i
Paragraph C introduces the idea of vertical farms as a new way to grow food, matching heading i: 'A new approach to farming.'
31. iii
Paragraph D talks about the use of vertical farms in Japan and their advantages, matching heading iii: 'A successful example from Asia.'
32. iv
Paragraph E describes how vertical farms could help in emergency situations, matching heading iv: 'A possible role in disaster relief.'
33. vi
Paragraph F discusses how vertical farming could help restore land and improve ecosystems, matching heading vi: 'Restoring the natural environment.'
34. human induced erosion
The passage says 24% of cultivated land has undergone human-induced soil degradation, particularly through erosion.
35. operating costs
Paragraph D mentions that initial investment and operating costs are too high for vertical farming projects.
36. helicopters
Paragraph E says mobile vertical farms could be picked up by helicopters and dropped into crisis zones.
37. B
The passage says Hokuto Corporation in Japan has profitable vertical mushroom farms, so the answer is B. Ted Yamanoko, who is linked to this company. Dickson Despommier talks about the concept, not the financial benefits.
38. A
Dickson Despommier is concerned about the harm farms have done to the world's landscape, so he is the correct answer. Natalie Jeremijenko talks more about improving ecosystems.
39. A
Dickson Despommier claims that vertical farming could boost crop yields many times over, so he is the correct answer.
40. C
Natalie Jeremijenko says vertical farms could help improve the productivity of conventional farms by improving ecosystems, so she is the correct answer.

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