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Part one. You will hear a woman phoning a travel agent to inquire about holiday
apartments in Greece. First, you have some time to look at questions one to five.
Now, listen carefully and answer questions one to five.
Greek Island Holidays. Can I help you?
Yes. I hope so. I have a friend who's just come back from Corfu, and she's recommended
some apartments in Arillas. She thought they might be on your list.
Arillas, Arillas. Let me see. Uh, can you give me the names?
Yes. The first, Rose Garden Apartments. I'd like to go with another friend in the last
week of October.
Well, we've got a lovely studio flat available at that time. I'm sure you'd enjoy the
entertainment program there too, with Greek dancing in the restaurant.
And the cost for each of us?
Two hundred and nineteen pounds.
That sounds very reasonable. I'm just jotting down some notes. Now, the second one she
mentioned was called Blue Bay.
Blue Bay.
Yes. In fact, that's very popular, and it has some special features.
Really?
The main attraction is the large swimming pool with salt water.
Hmm. Much healthier, I understand.
That's right. And it isn't far from the beach either, only three hundred meters. And only
around half a kilometer to some shops, so you don't have to be too energetic.
Is it much more expensive than the first one?
Let me just check.
I think at the time you want to go, it's around two hundred and sixty pounds. Uh, no, two
hundred and seventy-five pounds to be exact.
Right. I've got that. Now, there are just two more apartments to ask you about. Um, I
can't read my own writing. Something to do with sun, sunshine, is it?
I think you meant the Sunshade Apartments. They're on a mountainside.
Any special features?
Yes. Each room has its own sun terrace, and there are shared barbecue facilities.
Ooh, sounds lovely.
Yes, it is rather well-equipped. It also provides water sports. It has its own beach. There
are facilities for water-skiing.
Any kitesurfing? My friend's quite keen.
Not at the hotel, but I'm sure you'll find some in Arillas. There's also satellite TV in the
apartments.
And how much is that one?
Four hundred and ninety pounds with two sharing.
You mean two hundred and forty-five pounds each?
I'm afraid not. Each person has to pay that amount, and there must be at least two in an
apartment.
Ooh, I don't think that would be within our budget, unfortunately. And the last one
sounds a bit expensive too, The Grand?
Actually, it's quite reasonable. It's an older style house with Greek paintings in every
room and a balcony outside.
Sounds nice. What are the views like?
Well, there are forests all around, and they hide a supermarket just down the road, so
that's very useful for all your shopping needs. Uh, there's a disco in the area too.
And the price?
Three hundred and nineteen pounds at that time. But if you leave it till November, it goes
down by forty percent.
Hmm. Too late, I'm afraid.
Well, why don't I send you a brochure with full details, Miss?
Nash. But don't worry about that. I'm coming to Upminster soon, and I'll call and get one.
I just wanted to get an idea first.
Well, that's fine. Uh, we've got plenty here when you come.
Before you hear the rest of the conversation, you have some time to look at questions six
to ten.
Now listen and answer questions six to ten.
If you've got a minute, could I just check a couple of points about insurance? I got one
policy through the post, but I'd like to see if yours is better.
Fine. Uh, what would you like to know?
Well, the one I've got has benefits, and then the maximum amount you can claim. Is that
like yours?
Yes. That's how most of them are.
Well, the first thing is cancellation. If the holiday's canceled on the policy I've got, you
can claim eight thousand pounds.
We can improve on that, Miss Nash. Uh, for Greek Island holidays, our maximum is ten
thousand pounds.
That's good. Of course, our holiday won't even cost one thousand pounds together.
[laughs]
It's still sensible to have good cover. Now, if you go to hospital, we allow six hundred
pounds.
Yes, mine's similar.
And we also allow a relative to travel to your holiday resort.
My policy just says their representative will help you.
You can see there's another difference there. And what happens if you don't get on the
plane?
Uh, nothing, as far as I can see on this form
Don't you have, uh, missed departure?
No, I'll just jot that down.
We pay up to a thousand pounds for that, depending on the reason, and we're particularly
generous about loss of personal belongings, up to three thousand pounds, but not more
than five hundred pounds for a single item.
Then I'd better not take my laptop.
Not unless you insure it separately.
Okay. Thanks very much for your time. You've really been helpful. Can I get back to you?
Your name is?
Ben Ludlow. That's L-U-D-L-O-W. I'm the assistant manager here. I'll give you my
number. It's oh eight one two six oh five four three two one six.
But didn't I phone oh eight one two six oh five six seven two nine four? That's what I've
got on the paper.
That's the main switchboard. I've given you my direct line.
Right. Thank you very much for your time.
That is the end of part one. You now have one minute to check your answers to part one.
---
Part two.
How to make a guitar.
You will hear a man being interviewed on the radio about his work as a musician and a
guitar maker. Before you listen, you have thirty seconds to read questions eleven to
fourteen.
Great to have you here today, Hamish. I've been a fan of yours for ages. The very first
rock concert I went to when I was thirteen, your band was playing.
Gosh, I'd like to thank this station too, Juliet. If I remember rightly, Ray Rogers' interest
in Sound Hole's second album put us on the map.
Good old Ray. Alas, who could forget when Sound Hole broke up and Ray wept live on
his show?
[clears throat] But to set the record straight, Sound Hole isn't getting back together
despite rumors on social networks. My performing days are over.
Even solo?
Especially solo. Frankly, solo gigs were a nightmare. I was so anxious every time I went
out onto a stage. Live audiences seriously scare me.
Yet you've got such a rapport with them. You look so relaxed in those clips on YouTube.
Yeah, well, one thing the social networks did get right is the reason I quit performing.
Oh?
I was manic when I was on the road with the band. Crazy. I'd stay up days on end. Back
home, I was horribly depressed. I'd sleep for a week. My life was a mess. My first wife
left me, and my second wife left me. I've got three children I hardly know. My son sent
me a card just before Sound Hole split up, in which he'd written he'd seen more of me on
TV than in the flesh.
Before you listen to the rest of the talk, you have thirty seconds to read questions fifteen
to twenty.
Now listen and answer questions fifteen to twenty.
So how long have you been making acoustic guitars, Hamish?
Full time for about three years. My sister and I work together. She sources the materials
and does the books. I build the instruments.
I checked on the Internet last night, and it's a long process to make a guitar.
You bet. There's at least fifteen steps. I won't go into them all now, but sourcing the wood,
the first step, is crucial. Cheap guitars use softer wood, which equates with poorer sound
quality. But harder wood is scarce these days. For instance, the back of a great guitar,
historically, was made from Brazilian rosewood, but the supply is minuscule now. I use
East Indian rosewood, which will also disappear soon. Likewise, spruce was once
preferred for the top of a guitar, but I use cedar, which is more plentiful.
I thought guitars were mainly mahogany.
Cheap guitars, yes, but only the necks of good ones. The neck must resist distortion when
pulled by the strings, and it mustn't swell or contract with changes in temperature and
humidity. Mahogany's perfect for the neck.
I like that wavy pattern you get on the tops and backs of guitars. How's that done?
That pattern is called book matching. A thickish block of wood about half the size of the
body is sliced horizontally. The two pieces are laid together with the grain continuous
before they're glued.
Right.
The next two steps are to saw the top of the guitar into that sensual shape and cut out the
sound hole.
What's inside the guitar to control its vibration and improve its tone?
Braces. Narrow little bits of wood glued in an X pattern. The process is known as
strutting. The back also has strutting to reflect sound waves.
Interesting. How's the neck made?
It's carved from a single piece of mahogany, and a metal rod is driven up into it for
reinforcement.
How'd you get those lovely curved sides?
Strips are cut, sanded, and soaked in water. They're molded until they're set in that shape.
When everything's been glued together, the back, the sides, the top, and the neck, the
guitar is put into clamps for several days. There are some other reinforcements too, like
end blocks and bindings.
I guess precision is the key to much of this work.
Absolutely. In fact, guitar making has improved my mental health because everything's
nice and slow and precise. I'm alone in my workshop dealing with wood. It has a calming
effect.
It seems as though you sound whole again.
Please. No more silly puns on the name of our band. I spent fourteen years explaining
that Hole was spelt with a W.
That is the end of part two.
You now have thirty seconds to check your answers to part two.
---
You will hear two sports physiotherapy students called John and Cath preparing a joint
presentation on foot injuries in sports players.
First, you have some time to look at questions twenty-one to twenty-six on page four.
Now listen carefully and answer questions twenty-one to twenty-six.
I've had a look at your draft presentation plan and compared it with mine, Cath, and we
seem to have the same basic structure. We've both included the same three main sections.
That's the anatomy of the foot, the injuries, and the treatment, and we've organized our
presentations in the same way. But the types of sports we've chosen to illustrate the
possible injuries aren't the same.
I'll deal with the anatomy bit. I've got notes and a handout on that from Professor
Gilligan's lecture.
Oh, I was hoping to do that. I've downloaded some useful stuff. I do think we should
limit this section, though. We don't want to spend much time on anatomy when the main
focus is on the treatment.
That's true. But in the last section, maybe the two of us could show how some of these
therapies actually work. I could be the patient, and you could do the treatment.
Hmm, good idea. Because it's hard to find pictures, as injuries are mostly internal.
[chuckles]
It would be good to hear some first-hand accounts from injured athletes too.
Yeah, but we don't have time.
No. Should we then discuss different types of heel injury? It's worth pointing out that
these vary enormously in how bad they are. It might be just a pulled muscle or a bone
injury which needs surgery. Sometimes only an expert can tell the difference.
Excellent. I'll do the slides on that. Leave that one to me.
[chuckles] Now, what about causes of heel injuries?
Well, it's easy enough to list them: overuse, improper footwear-
Yes, um, incorrect running style.
They're all relevant, but for simplicity, let's just pick one cause. Say stuff about changing
your training habits suddenly.
You mean like suddenly doing a lot of mountain training? Yes.
Mm-hmm.
That's a good idea, and there was research on that in the latest edition of Physio Journal,
wasn't there? Professor Gilligan recommended it to us.
Great. Uh, you can leave the bit on stretching techniques to me. I really like all that stuff.
So what's going to be your approach there?
Well, I'll summarize all the various techniques with visual support, and then I'll make the
point that the stretching should be carefully managed. Obviously, you have to be careful
not to overstretch and to stretch only when your muscles are warmed up. Otherwise, you
could do yourself more harm than good. It's also important that on a supervised program,
stretching is later on combined with balance exercises, which stretch and also strengthen
the muscles.
Okay then.
Before you hear the rest of the discussion, you have some time to look at questions
twenty-seven to thirty on page five.
Now listen and answer questions twenty-seven to thirty.
It's always useful to have some information on case studies at the end in case we're short
of material.
Mm-hmm.
Did you manage to find anything?
Yes, a female runner in her thirties talking about her treatment for a swollen heel.
Initially, she rested the injury. This did help to reduce the swelling, although it was still a
little bit uncomfortable. Then she applied an ice pack to the injury twice a day.
Did that work?
Well, she persisted with this treatment for the first month but decided it wasn't helping.
After this period, she was shown how to use deep tissue massage techniques and was
surprised at how much freedom of movement this created in her foot.
Wasn't she having ultrasound treatment?
Yes, she was having sessions at the hospital, but she remained unconvinced about its
value. She felt the same about the balancing exercises she was prescribed.
Okay, that's interesting. I looked at the aftercare program of a male sprinter who was
allowed to do some sports activity as part of his rehabilitation. After four months of
treatment, he did some light running on grass, wearing shoes that gave plenty of support
to his injured heel.
So it didn't hurt?
Well, he found the heel was sore afterwards, and the same happened with some jumping
exercises he was asked to try.
Did he go to the gym and use weights?
Yes, after a few weeks, and if he used light weights, he could train without pain. He also
tried cycling and found this beneficial, as his foot was not making contact with the
ground. He expected a similar result with swimming but found the repetitive kicking
motion was actually aggravating the injury.
Well, both these case studies have value...
That is the end of section three. You now have half a minute to check your answers.
---
Part four.
You will hear a lecture about how the discovery of gold in the 1860s transformed New
Zealand.
First, you have some time to look at questions thirty-one to forty.
Now listen carefully and answer questions thirty-one to forty.
Well, today we're focusing on New Zealand in the 1860s, and in particular, how the
discovery of gold transformed the country. At that time, gold had created great wealth in
North America and Australia, and naturally, New Zealand was hoping for the same
success.
People knew there was gold in New Zealand. Some had been found in 1852, leading to a
brief gold rush in which people had come from all parts of the world to see if they could
dig up any for themselves. But now New Zealand needed experienced gold prospectors,
people who knew where to look for the stuff to find it in other areas. So what the local
government started doing in the late 1850s was promising a reward if these prospectors
discovered gold anywhere in their province.
The man who eventually answered the call was an Australian miner called Gabriel Read,
who came to Otago in May 1861. The story goes that he was walking outside his tent at
night when he saw gold shining like stars in a nearby river. It didn't take long for word of
his find to spread, and soon thousands were coming to Otago to take part in the gold rush.
Who were these people? Well, the men that came were predominantly laborers and
tradesmen, and often very young, although some were married and left their families
back in the countries they came from.
But women did come too, to the towns that suddenly sprang up by the gold fields. They
made a living by starting up hotels, simple ones, of course, where new arrivals would
often stay. And then there were businessmen who knew there was money to be made by
setting up services like hardware stores that sold mining and camping equipment, and of
course, banks where gold could be deposited.
In fact, the businessmen often did better than the miners. So as I mentioned before, where
there was a gold field, a town began to grow too. At first, the buildings were constructed
in a temporary fashion, just made out of materials such as canvas and timber. But later,
once supplies started arriving, it was concrete, so the structures became more permanent.
But the fact was, the gold fields were often in very isolated areas, so life was very
difficult for these people. The miners were often working at the bottom of deep gorges,
so they had to cope with freezing temperatures and also sudden flooding when winter ice
melted in the mountains.
If this wasn't bad enough, the miners also had to deal with another problem. Because they
had to carry everything with them, they had a very poor diet. They mostly drank tea, and
the main thing they had to eat was flour, which they cooked in different ways. That's all
that was available.
Anyway, some miners were lucky, others not. But the gold that was found certainly
brought many benefits to the Otago region, and also a couple of problems.
First of all, the town of Dunedin was suddenly transformed into the biggest city in New
Zealand. Some of the original residents complained about how the value of land was
increasing and about the inadequate sanitation. You can imagine how crowded it might
have felt with the sudden influx of thousands of immigrants. But overall, the gold brought
many positive changes to the city. There was immense investment and growth in the
shipping industry, just what the region needed.
Another unexpected benefit of this wealth was that it provided the funds for the first
university in the country.
As well as this, as the industry developed, there was a great demand for workers of all
sorts, but most of all, there was a demand for experienced and skilled engineers. They
often started their own companies, and many of these companies are still operating today.
What we will discover next week is that these companies are still-
That is the end of part four. You now have forty-five seconds to check your answers to
part four.