General Training Reading 2025-04 Test 5

General Training

Mes del examen: 2025-04

Reconstruido a partir de recuerdos de candidatos — no es material oficial de IELTS. El audio y los pasajes son recreaciones para practicar.

Eastern Energy

We are here to help and provide you with personal advice on any matters connected with your bill or any other queries regarding your gas and electricity supply. Moving home Please give as much notice as possible if you are moving home, but at least 48 hours is required for us to make the necessary arrangements for your gas and electricity supply. Please telephone our 24-hour line on 01316 753219 with details of your move. In most cases, we are happy to accept your meter reading on the day you move. Tell the new occupant that Eastern Energy supplies the household, to ensure the service is not interrupted. Remember we can now supply electricity and gas at your new address, anywhere in the UK. If you do not contact us, you may be held responsible for the payment for electricity used after you have moved. Meter reading Eastern Energy uses various types of meter ranging from the traditional dial meter to new technology digital display meters. Always read the meter from left to right, ignoring any red dials. If you require assistance, contact our 24-hour line on 0600 7310 310. Energy Efficiency Line If you would like advice on the efficient use of energy, please call our Energy Efficiency Line on 0995 7626 513. Please do not use this number for any other enquiries. Special services Passwords — you can choose a password so that, whenever we visit you at home, you will know it is us. For more information, ring our helpline on 0995 7290 290. Help and advice If you need help or advice with any issues, please contact us on 01316 440188. Complaints We hope you will never have a problem or cause to complain, but, if you do, please contact our complaints handling team at PO Box 220, Stanfield, ST55 6GF or telephone us on 01316 753270. Supply failure If you experience any problems with your electricity supply, please call free of charge on 0600 7838 836, 24 hours a day, seven days a week.

    Questions 1-7: TRUE/FALSE/NOT GIVEN

    Do the following statements agree with the information given in the text? Write TRUE if the statement agrees with the information, FALSE if the statement contradicts the information, NOT GIVEN if there is no information on this.

    1. 1

      Customers should inform Eastern Energy of a change of address on arrival at their new home.

    2. 2

      Customers are expected to read their own gas or electricity meters.

    3. 3

      It is now cheaper to use gas rather than electricity as a form of heating.

    4. 4

      Eastern Energy supplies energy to households throughout the country.

    5. 5

      The Energy Efficiency Line also handles queries about energy supply.

    6. 6

      All complaints about energy supply should be made by phone.

    7. 7

      Customers are not charged for the call when they report a fault in supply.

    Unique Holiday Stays

    A. Riad — A traditional Moroccan house built around a central courtyard, often converted into an intimate hotel or guesthouse. B. Cortijo — Characteristic to Southern Spain, a Cortijo is a type of rural property usually consisting of multiple buildings, a large patio, and cultivated lands. C. Palazzo — Although often translated to palace, the word palazzo has a broader meaning in Italy. It can be anything from a block of flats to the home of a noble family to a historic hotel. From an architectural point of view, however, palazzo describes a grand, imposing building belonging to the Renaissance style. D. Chateau — In Bordeaux, the term chateau is synonymous with vineyard estates, but it can also be used to describe a French country house or castle. E. Pension — A type of guesthouse or B&B, where in addition to lodging and breakfast, guests are also offered lunch and dinner. Pensions are usually family-run and cost less than other accommodation options. F. Finca — A Spanish rural property, usually characterized by traditional architecture and an agricultural heritage. G. Yurt — Popular in Mongolia, Siberia, and Turkey, yurts are circular tents covered with felt or skins, and appointed with conical roofs. H. Pousada — Pousada is the Portuguese term for guesthouse, inn, or historic independently-owned hotel. They usually have a traditional restaurant and offer guests an authentic local experience. I. RV — Usually used for traveling, an RV is a recreational vehicle outfitted with the amenities found in a home, including bathroom, kitchen, and sleeping facilities. Depending on region, RVs are also called caravans, camper vans, or motorhomes.

      Questions 8-14: Matching

      For which type of holiday stays are the following statements true? Write the correct letter, A-I. NB. You may use any letter more than once.

      1. 8

        You can find agricultural fields in close vicinity of buildings.

      2. 9

        You get all your meals covered during your stay.

      3. 10

        The old structure is customized to make it fit for the guests.

      4. 11

        This does not have a solid structure.

      5. 12

        A mobile hotel fixed with all the amenities.

      6. 13

        Architecture and agriculture are its traditional heritage.

      7. 14

        This is perfect to escape from the city life.

      Employees health and safety responsibilities

      As an employee you have rights and you have responsibilities for your own wellbeing and that of your colleagues. This article explains what these responsibilities are, and how you can meet them. Your rights Your rights as an employee to work in a safe and healthy environment are set out in law and generally can't be changed or removed by your employer. The most important of these rights are: • as far as possible, to have any hazards to your health and safety properly controlled • to be given any personal protective and safety equipment without being charged for it • to stop work and leave your work area, without being disciplined, if you have reasonable concerns about your safety • to tell your employer about any health and safety concerns you have • not to be disciplined if you contact the Health and Safety Executive, or your local authority, if your employer won't listen to you • to have breaks during the time you are at work • to have time off from work during the working week • to have an annual paid holiday. Your responsibilities Your most important responsibilities as an employee are: • to take reasonable care of your own health and safety • to remove jewellery and avoid loose clothing when operating machinery • if you have long hair, or wear a headscarf, make sure it's tucked out of the way as it could get caught in machinery • to take reasonable care not to expose fellow employees and members of the public to risk by what you do or don't do in the course of your work • to co-operate with your employer, making sure you complete the training that is provided and that you understand and follow the company's health and safety policies • not to interfere with or misuse anything that's been provided for your health, safety or welfare • to report any injuries you suffer as a result of doing your job — your employer may then need to change the way you work. If you drive or operate machinery, you have a responsibility to tell your employer if you take medication that makes you feel sleepy. If you do, they should temporarily move you to another job if they have one for you to do.

        Questions 15-21: Sentence Completion

        Complete the sentences below. Choose ONE WORD ONLY from the text for each answer.

        Employees' Right • are established by 15 _________ and include the following: • employers should manage any potential dangers to their staff's health and safety • any 16 _________ needed for employees to work safely should be free • employees may inform management of any 17 _________ they have relating to health and safety • employees are entitled to some 18 _________ while they are working Employees' responsibilities • to take off jewelry and dress appropriately for their particular work • to avoid putting colleagues and others at 19 _________ • to do any 20 _________ that the employer offers • to inform the employer of any 21 _________ received while working
        1. 15

          are established by 15 _________ and include the following:

        2. 16

          any 16 _________ needed for employees to work safely should be free

        3. 17

          employees may inform management of any 17 _________ they have relating to health and safety

        4. 18

          employees are entitled to some 18 _________ while they are working

        5. 19

          to avoid putting colleagues and others at 19 _________

        6. 20

          to do any 20 _________ that the employer offers

        7. 21

          to inform the employer of any 21 _________ received while working

        FIJI Tourism

        Engulfed in the waters of the Pacific, Fiji is an archipelago blessed with over three hundred islands. Its major tourist destinations include Sawa-i-Lau Caves in Yasawa — This is one of the top destinations in Yasawa. The Sawa caves are scenic yet adventurous. If you love history, these caves would amuse you. The caves offer an adventurous thrill that you can't find anywhere else. Garden of the sleeping giant — This is another award-winning destination in Fiji. If you are a nature lover, this is the perfect place for you. Take a stroll in the woods or do some bungee jumping. The garden of the sleeping giant has everything ready for you. Malolo Island — Your vacation cannot be complete without visiting Malolo Island in the Mamanuca island chain for a Jet Ski adventure. The reefs can be seen perfectly as you ski. The adrenaline rush you get from this adventure is second to none. Beaches of Yasawa — There is no better way to end a day than to sit at a Yasawa beach and watch the sunset. Get in touch with your inner self at this magnificent destination. Scuba diving in Mamanuca — Being in the subsurface is an aspiration to many. There is no better place to dive than Mamanuca. Diving gives you the opportunity to view different life forms under the water. The clear water and the multi-coloured water here are breath-taking.

          Questions 22-27: Sentence Completion

          Complete the sentences below. Choose ONE WORD ONLY from the text for each answer.

          22. Sawa is famous for its historic _________ 23. Jet skiing in Malolo Island is worth a try, where you can spot _________ 24. Sport like Jet skiing boosts up the level of _________ 25. _________ view at Yasawa beach helps you to connect with your inner self. 26. You can see underwater life forms when you _________ into the clear and coloured water of Mamanuca. 27. Many people aspire to visit the _________ and see the life beneath.
          1. 22

            Sawa is famous for its historic _________

          2. 23

            Jet skiing in Malolo Island is worth a try, where you can spot _________

          3. 24

            Sport like Jet skiing boosts up the level of _________

          4. 25

            _________ view at Yasawa beach helps you to connect with your inner self.

          5. 26

            You can see underwater life forms when you _________ into the clear and coloured water of Mamanuca.

          6. 27

            Many people aspire to visit the _________ and see the life beneath.

          Emojis

          A. A language always changes, of course. This is one of the few constants about it. But it's arguably changing at a faster rate now than at any previous moment in its history. And emojis — the set of picture characters that people use to punctuate their online correspondence — are at the forefront of this frenzy for change. As a form of global communication, emojis only began their growth in 2011. Four years later, it was estimated that they were being used by over 90 per cent of the online population. In excess of six billion were being sent every day. Their prevalence in the culture was such that Oxford Dictionaries recently chose one as their word of the year. 'Words of the Year' are those judged to be reflective of the 'ethos, mood, or preoccupations of that particular year'. They're very much of their time. And often, once that time has passed, they fade from people's consciousness almost as quickly as they arose. There's a good chance, then, that the emoji chosen by Oxford Dictionaries — the 'face with tears of joy' — will also appear to be dated in a few years. But the reasons for this offer a fascinating insight into the way that society is evolving. The little yellow circle with dots for eyes acts as a surprisingly good lens through which to view the history of human communication, and to predict its future. B. There are two main reasons why language changes. One is to do with the way that language mirrors the changes in how we relate to each other. As an expression of identity, language is adapted by different groups and different generations to reflect their own sense of self. It also needs to constantly assimilate fresh concepts as these evolve. Words are being created for these reasons all the time. But what's interesting about emojis is that they've contributed to this ever-expanding storehouse in a different way. At this point in our history, the gaps in our vocabulary are being filled not simply by new words, but by an absolutely new system of expression. C. The second major reason that language changes is down to technology — specifically, the ways in which the technologies we use have an effect on the process of communication itself. Both hardware and new technologies result in us subtly changing the way we interact with each other and also altering the shape of the language we use. Emojis have evolved as a solution to the needs of mobile communication. In particular, they compensate for the way that computer-mediated messaging on smartphones can sometimes tend towards the emotionally empty. Whereas face-to-face, or even voice-to-voice, conversations can express emotional closeness through facial expression or tone of voice, this is easy to miss when messages are rendered in a few short words on a small screen. Emojis are a means of restoring this emotional framing to an interaction — punctuating your message with a smile. D. But unlike almost any other type of language system, emojis have something akin to a built-in obsolescence. Just as smartphones and their operating systems have a frequent refresh rate, emojis also get routine enhancements. The emojis you have on your phone now will undergo subtle redesigns over the course of time, and extra characters will be added. Because of this, their usefulness is artificially limited. In the context of communication systems, this is something that's never previously been the case. Twenty years ago, people might have bought a new landline phone when they were tired of the design of their old phone or if they wanted to get one with whatever latest innovation was going around — an inbuilt answering machine, say. But they didn't have to upgrade the language they were using as well. Emojis, on the other hand, are a case study of how technology and the human capacity for communication are working together — of how the onward march of technology exists at the intersection of consumerism, innovation and design. Moreover, the fact that they're at the front line of a relentless wave of technologically driven change in communications practices encourages — if not necessitates — a great amount of creativity in the way they're used. E. Finally, there's the way they've become implicated in almost all aspects of modern society, from politics and marketing to art and entertainment. Emojis are the subject of musicals and Hollywood films. They're the inspiration for fashion design, art and architecture. They're a staple in advertising and commerce. Understanding why they've become so popular, and how they work, can not only explain something about the nature of language; it can also help us to understand our relationship with technology, society and ourselves.

            Questions 28-32: Heading Matching

            The text below has seven sections, A-E. Choose the correct heading for each section from the list of headings below. Write the correct number, i-viii.

            List of Headings i. Why emojis may have a short life ii. Ways in which new emojis are designed and made available iii. How words and emojis both fulfil new needs in our society iv. How emojis are regarded in different ways by different cultures v. The use of emojis in different fields and what this means for us vi. The rapid spread of a new way of interacting vii. How and where emojis were first invented viii. The value of emojis for making feelings clear
            1. 28

              Section A

              • i. Why emojis may have a short life
              • ii. Ways in which new emojis are designed and made available
              • iii. How words and emojis both fulfil new needs in our society
              • iv. How emojis are regarded in different ways by different cultures
              • v. The use of emojis in different fields and what this means for us
              • vi. The rapid spread of a new way of interacting
              • vii. How and where emojis were first invented
              • viii. The value of emojis for making feelings clear
            2. 29

              Section B

              • i. Why emojis may have a short life
              • ii. Ways in which new emojis are designed and made available
              • iii. How words and emojis both fulfil new needs in our society
              • iv. How emojis are regarded in different ways by different cultures
              • v. The use of emojis in different fields and what this means for us
              • vi. The rapid spread of a new way of interacting
              • vii. How and where emojis were first invented
              • viii. The value of emojis for making feelings clear
            3. 30

              Section C

              • i. Why emojis may have a short life
              • ii. Ways in which new emojis are designed and made available
              • iii. How words and emojis both fulfil new needs in our society
              • iv. How emojis are regarded in different ways by different cultures
              • v. The use of emojis in different fields and what this means for us
              • vi. The rapid spread of a new way of interacting
              • vii. How and where emojis were first invented
              • viii. The value of emojis for making feelings clear
            4. 31

              Section D

              • i. Why emojis may have a short life
              • ii. Ways in which new emojis are designed and made available
              • iii. How words and emojis both fulfil new needs in our society
              • iv. How emojis are regarded in different ways by different cultures
              • v. The use of emojis in different fields and what this means for us
              • vi. The rapid spread of a new way of interacting
              • vii. How and where emojis were first invented
              • viii. The value of emojis for making feelings clear
            5. 32

              Section E

              • i. Why emojis may have a short life
              • ii. Ways in which new emojis are designed and made available
              • iii. How words and emojis both fulfil new needs in our society
              • iv. How emojis are regarded in different ways by different cultures
              • v. The use of emojis in different fields and what this means for us
              • vi. The rapid spread of a new way of interacting
              • vii. How and where emojis were first invented
              • viii. The value of emojis for making feelings clear

            Questions 33-38: Summary Completion

            Complete the summary below. Choose ONE WORD ONLY from the text for each answer.

            The importance of the 'face with tears of joy' It is probable that before long, an emoji such as the 'face with tears of joy' will seem 33 _________. This is of interest as it tells us about developments in 34 _________, providing an effective way to focus on both the 35 _________ and the future of human communication. Changes in language reflect changes in people's relationships. They reflect the ways in which the 36 _________ of groups and generations changes over time, and they allow new 37 _________ to be included. However, emojis are interesting as they are a 38 _________ that expresses these ideas in a completely new way.
            1. 33

              It is probable that before long, an emoji such as the 'face with tears of joy' will seem 33 _________.

            2. 34

              This is of interest as it tells us about developments in 34 _________.

            3. 35

              providing an effective way to focus on both the 35 _________ and the future of human communication.

            4. 36

              They reflect the ways in which the 36 _________ of groups and generations changes over time,

            5. 37

              and they allow new 37 _________ to be included.

            6. 38

              However, emojis are interesting as they are a 38 _________ that expresses these ideas in a completely new way.

            Questions 39-40: Multiple Choice

            Choose the correct letter A, B, C or D.

            1. 39

              What does the writer say about 'Words of the Year'?

              • A. They include increasing numbers of emojis.
              • B. They are soon forgotten by the public.
              • C. They are required to have social significance.
              • D. They are invented by the writers of dictionaries.
            2. 40

              The writer says that the usefulness of emojis is limited because

              • A. they are constantly being changed.
              • B. they may not be correctly interpreted.
              • C. they are difficult for some people to update.
              • D. they are linked to specific operating systems.

            Hoja de respuestas

            Rellena mientras avanzas — la corrección es instantánea y local, y cada error se guarda en tu registro de errores junto con la lección que lo corrige.

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            Guardado en este dispositivo — no necesitas cuenta. Inicia sesión en tu página de progreso si quieres sincronizarlo en otro lugar.
            Mostrar clave de respuestas

            Clave de respuestas

            1. 1. FALSE

            2. 2. TRUE

            3. 3. NOT GIVEN

            4. 4. TRUE

            5. 5. FALSE

            6. 6. FALSE

            7. 7. TRUE

            8. 8. B

            9. 9. E

            10. 10. A

            11. 11. G

            12. 12. I

            13. 13. F

            14. 14. D

            15. 15. law

            16. 16. equipment

            17. 17. concerns

            18. 18. breaks

            19. 19. risk

            20. 20. training

            21. 21. injuries

            22. 22. caves

            23. 23. reefs

            24. 24. adrenaline

            25. 25. sunset

            26. 26. dive

            27. 27. subsurface

            28. 28. vi

            29. 29. iii

            30. 30. viii

            31. 31. i

            32. 32. v

            33. 33. dated

            34. 34. society

            35. 35. history

            36. 36. identity

            37. 37. concepts

            38. 38. system

            39. 39. B

            40. 40. A

            General Training Reading 2025-04 Test 5 — IELTS General Training Reading Actual Test with Answers | IELTS Actual Tests